Please use the email form to make an inquiry. During busy periods, such as extended weekends, the New Year’s holidays and summer holidays, it may take five business days or so to receive a reply.

Corporate・Individual (Mandatory)
Company Name
Department Name
Your Name (Mandatory)
E-mail Address (Mandatory)
Confirmation Address (Mandatory)
Ex: 00-0000-0000
Postal code
Ex: 000-0000
Query Type (Mandatory)
Query (Mandatory)

Please write your query in detail.

Handling the Personal
Information (Mandatory)

SUS Co., Ltd. (hereinafter referred to as “our company”) requests its customers to disclose their business information and/or contact information (hereinafter referred to as “personal information”) such as name, address, telephone number, e-mail address. The company will protect the personal information based on the Act on the Protection of Personal Information and handle it in accordance with our privacy policy.
1. Personal Information Usage Policy
(1) For product dispatch, sending catalogs, direct messages, and/or e-mails, conveying information about our products, services and events
(2) For product/service improvement, development of new products/services
Providing support for your queries and requests related to our products, services, business activities, events, and other such things
2.Disclosures to Third Parties
The company shall not disclose personal information it has obtained to a third party without the prior consent of the customer (other than in the following exceptions). Exceptions: when acting in accordance with the law, when disclosure is urgently required in order to protect the life of a person or to protect a person’s body or assets, or when collaborating with a partner company to carry out business (with the partner company being asked to properly handle the personal information).
3.Disclosure, Corrections and Deletion
In the event that a customer wishes to inquire into their information, the company shall disclose in accordance with prescribed procedures. If, as a result, the company receives a request for a correction or deletion, the company shall comply.
The company shall comply with applicable laws and regulations concerning the protection of personal information and shall take necessary and appropriate steps in order to secure it.